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My learning dashboard

The Academy home page: your training statistics, the list of trainings assigned to you, search, filters, progress and due dates.

Who can do thisExternal learner

My learning is the home page of the Academy. It greets you (Welcome back, ), summarises your progress and lists every training the organisation has assigned to you. Open it at any time from the left sidebar (Learning › My learning) or by clicking the workspace name at the top of the sidebar.

Statistics

Three tiles sit at the top of the page:

Tile What it counts
Assigned trainings All the trainings you are enrolled in, in this workspace. The caption shows how many of them have a due date (N with a due date).
In progress Trainings where you have acquired at least one module but not all of them (Currently learning).
Completed Trainings where every module is acquired. The caption shows your completion rate (N% completion rate) = completed trainings / assigned trainings.

The badge next to My learning in the sidebar shows the number of assigned trainings.

My trainings

The My trainings section lists your trainings as cards.

Search and filter

  • Search trainings: type part of a training title (or of the session title). The list updates as you type.
  • Tabs:
    • All: every assigned training.
    • To do: trainings you haven't completed yet.
    • Completed: trainings you have completed.

If nothing matches, the page shows No trainings found – Try adjusting your search or filter.

What a training card shows

  • The cover image of the training, with a badge showing the number of modules (N modules) and the total duration.
  • The title and a short description.
  • The status and a progress bar with the percentage of acquired modules:
Status Meaning
Not started No module acquired yet.
In progress Some modules acquired.
Completed All modules acquired.
  • The due date (Due ), which is the end date of the training session you are enrolled in, or No due date.
  • An action button:
Button When it appears What it does
Start Not started Opens the training in the learning studio.
Resume In progress Opens the training where you left off (first module in progress or not started).
Review Completed, no certificate Opens the training again so you can re-read the modules.
Download certificate A certificate has been issued to you for this training Opens the certificate language choice, then lets you open or download it. See Certificates.

Common questions

A training I expected is not in my list.

Only trainings you have been enrolled in by the organisation appear here, and only for the workspace you are in. Check that you are in the right workspace (Switch workspace in the sidebar menu), then contact the organisation that invited you.

The due date looks one day off.

Dates are displayed in your browser's time zone. If you are far from the organisation's time zone, the displayed day can differ by one. If in doubt, check with the organisation.

What happens if I miss the due date?

The Academy doesn't lock the training: you can keep learning. The organisation may follow up with you, as they see your progress.

Why is my training still "In progress" although I read every module?

Reading is not enough: a module counts as acquired once its evaluation is validated (quiz passed with 100% correct answers, self-assessment confirmed or face-to-face evaluation validated). Open the training and look for modules that are not yet acquired. See Module evaluations.

The message "Could not load trainings" appears.

It's usually a temporary connection problem. Wait a moment and reload the page.

Still stuck?

Our team answers every question. Tell us what you are trying to do and we'll walk you through it. Contact support