Interview notifications and emails
Every email, in-app and push notification sent by the OpenAleph Interview module, who receives it and what triggers it.
The Interview module notifies people at each key step of a campaign. Most notifications are sent three ways: by email, in the in-app notification centre, and as a push notification on the mobile app (tapping it opens the related interview or list). Emails are sent in the recipient's interface language (set in their profile). For the notification centre and push settings in general, see Notifications.
Notifications list
| Email subject (EN) | Who receives it | Trigger | Link opens |
|---|---|---|---|
| "🚀 Your campaign name has been launched!" | Campaign creator | The campaign starts (immediately, or on the scheduled date). Email with a summary of the settings. | The campaign page |
| "You will take part in name" | Each participant | A campaign is scheduled for a future date with Yes, send emails (also when a participant is added to a scheduled campaign). | No link: the interview doesn't exist yet |
| "You're invited to an Interview in name" | Each interviewee | Launch with invitations, Send invitation email, or when added to a running campaign. | Their interview |
| "You are Interviewer in the campaign name" | Each person in charge (one email per campaign, whatever the number of interviewees) | Launch with invitations, Send invitation email, when a participant is added, or when they become person in charge of an interview. | Team Interviews |
| "⌛ Reminder : complete the Interview in name" | Interviewee whose part isn't submitted | Send reminder email. | Their interview |
| "⌛ Reminder : complete the Interviews in name" | Person in charge with a part not submitted | Send reminder email. | Team Interviews |
| "name submitted their Interview" | Person in charge | Both and Cross Review templates: the interviewee submits while the interviewer's part is not submitted yet. | The interviewee's answers |
| "Your Interview with name is ready for the Cross review" | Person in charge | Cross Review templates: the interviewee submits after the interviewer, so the cross review opens. | The interview |
| "📆 You're invited to the Cross Review on date in the campaign name" | Interviewee and campaign creator (not the person in charge) | A cross review meeting is scheduled with Schedule a meeting. | Add to Google Agenda |
| "campaign : Interview completed with name" | Person in charge, and the interviewee for Cross Review templates | The interview set is complete: the cross review is submitted (Cross Review), the interviewee submits after the interviewer (Both), or the interviewee submits (Interviewee (IE)). | The interview |
| "You're now Co-pilot in the campaign name" | New co-pilot (email only) | Added as co-pilot. | The campaign page |
The campaign launched and co-pilot emails are sent by email only; the others also appear in the notification centre and on mobile.
Invitations and reminders are manual
Apart from the launch invitations, OpenAleph does not send automatic reminders before the deadline. Send them yourself:
- For the whole campaign or a selection: campaign page › Participants & answers › Send notifications › Send invitation email or Send reminder email. The email goes to the selected participants and their persons in charge, only for parts not submitted yet.
- For one participant: the row ⋯ menu in the campaign, or the card menu in Team Interviews.
- For everyone from the list: Interview › Campaigns › row ⋯ › Send email to participants (invitation).
Common questions
A participant says they received nothing at launch.
You may have answered No in Send invitation emails?. Send the invitation from the campaign page. Also check their email address and spam folder.
Why did the interviewer not get "ready for the Cross review"?
It is sent only on Cross Review templates, when the interviewee submits after the interviewer. If the interviewer submits last, no email is sent: the cross review simply opens on their card in Team Interviews.
Can people unsubscribe from interview emails?
Interview emails are operational and tied to actions in the campaign. Push notifications can be managed in the phone's settings.
Still stuck?
Our team answers every question. Tell us what you are trying to do and we'll walk you through it. Contact support