Manage a training - analytics, learners and sessions

Each published training has a management page where its creator, co-pilots and admins follow progress and act on learners. Open it from Learn › Trainings by clicking the training, or from Learn › My content › Trainings. Co-pilots also get there with the Go to training button of their co-pilot email.

Before you start

The page header

The header shows the training cover, title, description, the Estimated cost (for example "Estimated cost: €200.00 (Flat cost)") and the author (By ...). Buttons at the top right:

• Edit training (pencil): opens the training editor.
• Launch new training session: opens the session wizard.

A deleted training shows Restore and Delete permanently instead.

The page has five tabs: Analytics, Content, Training sessions, Learners and Certification.

Analytics tab

Learning Status shows two key figures, Learners and Completion rate, and a Training session selector (All training sessions or one session: "Select a training session to view its analysis and data"). The selected session applies to the charts below.

Charts:

• Module completion funnel: "Top modules of this training among all its training sessions": how many learners acquired each module, to spot where learners drop off.
• Learner progress distribution: "Breakdown of learners by completion status": Completed, In progress, Not started. Its Work location selector (All work locations or one location) narrows the chart.
• Learning progress by attribute: completion broken down by an employee Attribute of your choice (job title by default; team, gender, level... or External users to group external learners by workspace). Attributes come from your company's people attributes.

Content tab

A read-only view of the sections and modules, with their counts and durations. To change them, click Edit training.

Training sessions tab

Lists the sessions of this training: Title, Mode, Completion (learners who completed / all learners), Start date, Deadline, with Search and Filter. The row menu offers Edit training session and Delete training session.

Click a session to open Training session details: the session and training titles, a Completion tag and the learner list with Learner, Origin (Internal or External), Completion (acquired modules / total), Last module acquisition and Training acquisition.

In this window:

• Add learners (person icon above the list): search people and add them. Online sessions send them an invitation.
• Tick learners, then use the icons above the list:
  • Send reminder: "A reminder email will be sent to the selected learners to complete their training session." Confirm with Send. The message "Reminder email sent successfully." confirms it.
  • Send/Resend invitation: "An invitation email will be sent to the selected learners with details to join the training session."
  • Mark as acquired: "This will mark the training and all its modules as acquired for the selected learners." Confirm with Acquire. Use it for learners who attended an in-person session, for example.
  • Remove learners: "This will remove the selected learners from this training session. They will lose access to all training session content and progress." Confirm with Remove.
• Each learner's menu (three dots): Send Reminder, Send/Resend invitation, Completion details, Remove Learner.

Learners tab

Every learner of every session of the training: Learner, Type (Internal / External), Training session, Completion, Last module acquisition and Training acquired on. Search and Filter by completion.

Tick learners to Send reminder, Send/Resend invitation or Remove learners ("The selected learners will be removed from their training sessions in this training."). Each learner's menu offers Send Reminder, Send/Resend invitation, Completion details and Remove Learner.

Click a learner (or Completion details) to open Learner completion details: the learner, their Completion, and each module with its section, Evaluation type (Self-assessment, Face-to-face, Quiz) and Acquisition (Acquired or Not acquired).

To see a learner's trainings across all of Learn, open their profile (see Your profile and member profiles).

Certification tab

Set up and send certificates of completion. See Certificates and badges.

Reminder email

A reminder reaches each selected learner as "👋 Reminder : complete the training ..." by email (in their language), in the app and as a push notification, with a Go to training button.

Common questions

A learner attended the in-person session but has no evaluation done. How do I validate them?

Open the session in Training sessions, tick the learner and use Mark as acquired. All modules of the training become acquired for them, and a certificate is issued if the training issues them automatically.

Can I move a learner from one session to another?

Remove them from the first session, then add them to the other one. Their already acquired modules stay acquired.

Can I send a reminder to everyone who hasn't finished?

Yes: in the Learners tab, Filter on the completion you want, tick all the learners shown and click Send reminder.

I'm a co-pilot but I can't delete the training.

Deleting a training is reserved to its creator, Admins and Super admins.