Track the progress of an interview campaign
Read the Overview tab of an OpenAleph interview campaign - completion rate, interview sets completion, per-step progress and comparison by categories.
The Overview tab of a campaign gives you a real-time view of how far participants and interviewers are, so you know who to remind before the deadline.
Before you start
Open the overview
- Go to Interview › Campaigns and click the campaign in the Current tab.
- The campaign opens on the Overview tab.
Progress report
The Progress report block shows four figures:
| Figure | Meaning |
|---|---|
| Completion rate | Percentage of interviews submitted, out of all the interviews of the campaign (each IE, IR and CR part counts, including cross reviews that are not available yet). This is the same percentage as the Completion column of the campaigns list. |
| Participants | Number of interviewees in the campaign. |
| Interviews in progress | Number of interview sets where at least one part has been started or submitted, but not all. |
| Interviews submitted | Number of interview sets where every part is submitted. |
Interview sets completion - All
"Quick view of your campaign completion": a chart splitting interview sets between Submitted, In progress and Not started. A set is Submitted when all its parts are submitted, Not started when none of them has been opened.
Interview sets completion - Individual
"Completion of each steps of the interview": a bar chart with one group per step (Interviewee, Interviewer, Cross), showing how many parts are Not started, In progress, Submitted or, for cross reviews, Not available yet (waiting for both sides to submit). Use it to see whether the bottleneck is on the employees' side, the managers' side or the cross reviews.
Interview completion - Category
"Compare completion by categories": choose a Field (Job title by default, or one of your company's profile fields, such as department, site or country) to compare the completion of each value of that field. Useful to spot teams or sites that are late. Profile fields are set up by your admins, see People attributes.
Follow up individual participants
Switch to Participants & answers to see, for each participant, the status of their IE, IR and CR parts:
- Filter by Completion to list the late interviews, or by Person in charge to see a manager's pending interviews.
- Select the rows and use Send notifications › Send reminder email, or send a reminder from a row menu.
- Click a row to open the Interview set and View answers of submitted parts.
See Manage a campaign for all actions.
Status reference
| Status | Colour | Meaning |
|---|---|---|
| Not started | Red | Nobody opened this part yet. |
| In progress | Orange | The respondent opened it; answers are saved as they type. |
| Submitted | Green | Submitted and locked. |
| Not available yet | Neutral (info) | Cross review waiting for both the interviewee and the interviewer to submit. |
An interview is moved from In progress to Submitted only by its respondent clicking Submit, or by an Admin force-submitting it.
Common questions
The completion rate doesn't match the number of participants who finished.
The Completion rate counts every part (IE, IR, CR) separately, while Interviews submitted counts complete interview sets. A campaign where all employees submitted but no manager did is around 50% complete for a Both template.
Why does a cross review stay "Not available yet"?
Both the interviewee and the interviewer must submit their parts first. Check which one is missing in Participants & answers.
Can I get these figures in Excel?
Yes, with the Progress export. See Exports and PDF.
Still stuck?
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